At Store Rashid, we understand that sometimes you may need to cancel an order. Our cancellation policy is designed to be straightforward and easy to follow. Please read the following guidelines for our cancellation policy:
1. Order Cancellation
- You can cancel your order before it has been shipped.
- Once an order has been shipped, it cannot be canceled. However, you may return the item following our Return Policy guidelines.
2. How to Cancel an Order
To cancel an order, please follow these steps:
- Contact our customer support team as soon as possible at support@storerashid.com or call us at +1 307-400-9456.
- Provide your order number and the reason for the cancellation.
- Our customer support team will process your cancellation request and confirm the cancellation if the order has not yet been shipped.
3. Refund for Canceled Orders
- If your order is successfully canceled before shipping, you will receive a full refund.
- Refunds will be issued to the original payment method within 7 business days of the cancellation confirmation. Please allow additional time for your bank or credit card provider to process the refund.
4. Shipping Status
- You can check the status of your order by logging into your account on our website or by contacting our customer support team.
- If your order has already been shipped, you will need to follow our Return Policy to return the item for a refund.
5. Contact Us
If you have any questions or need assistance with your order cancellation, please contact us:
- Email: support@storerashid.com
- Phone: +1 307-400-9456
Thank you for shopping with Store Rashid. We appreciate your business and strive to provide you with the best shopping experience possible.