Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section. Here, you'll find answers to some of the most common questions about Store Rashid and our services. If you don't find the answer you're looking for, please feel free to contact our 24/7 customer care team for further assistance.
What products do you offer?
We offer a wide range of products, including electronics, fashion, home goods, personal care items, and more. Our inventory is constantly updated to ensure we provide the latest and most popular items.
How do I place an order?
Placing an order on Store Rashid is simple and straightforward. Browse our product categories, select the items you wish to purchase, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are encrypted to ensure your financial information is safe.
Do you offer any discounts or promotions?
Yes, we frequently offer discounts and promotions. Subscribe to our newsletter and follow us on social media to stay updated on the latest deals and special offers.
Can I cancel or modify my order?
You can cancel or modify your order before it has been shipped. Please contact our customer support team as soon as possible to make any changes. Once the order has been dispatched, it cannot be modified, but you can return it following our return policy.
How long does delivery take?
Delivery times vary depending on your location and the shipping method selected. We strive to provide the fastest delivery possible, and most orders are delivered within 3-7 business days. You can track your order status through your account.
Do you offer international shipping?
Yes, we offer international shipping to the USA, Canada, UK, and EU countries. Shipping fees and delivery times will vary based on the destination.
What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging. Please contact our customer care team to initiate a return.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or the carrier's tracking page.
How do I contact customer support?
Our customer support team is available 24/7 to assist you. You can contact us via email at support@storerashid.com or through the live chat feature on our website.